Shipping policy

Shipping Information

At Alpha Wolfpack Haven, we work with international suppliers to bring you quality products from around the world.

Shipping Costs

Most items include free shipping. However, some products like our Revolution merch t-shirts do not include free shipping due to print-on-demand (POD) shipping compliance requirements. Shipping costs for these items will be calculated at checkout.

Delivery Times

• Standard items: Most products are delivered within 2 to 4 weeks from the date of order.
• Specialized items: Certain products including vending machines, prefab homes, fursuits, and certain laptops may take 4 to 9 weeks for delivery due to regulatory international trade compliance requirements for special goods.

Order Tracking

All items come with tracking information so you can monitor your shipment's progress.

Customer Service

We're here to help! Our customer service is available:

• 24/7 through our specialized chatbot for instant assistance
• 12/7 direct support from our store owner and team for any clarifications or claims

If you have any questions about your shipment or need assistance, please don't hesitate to reach out to us at alphawolfpackhavenstore@gmail.com or call through whattsapp +526863068661 .

and feel free to also contact directly on social media 

store owner; [ twitter and facebook] ; wolfrock

business social media [ tiktok and facebook]; alpha wolfpack haven